I’m a product designer with 12 years of experience and an engineering background. I was born and raised in Jakarta, Indonesia, and I am currently living in the Netherlands.
I’m the Lead Product & Design at Illume Apps, the company behind ‘Grief Works,’ a consumer app inspired by the renowned book by Julia Samuel MBE, a grief expert and godmother to Prince George. This app offers guided support to individuals coping with loss, combining interactive exercises, tools for immediate comfort, and one-on-one support from grief therapists. Notably, 93% of users report feeling ‘better’ or ‘much better’ after using Grief Works. We have received more than a thousand heartwarming testimonials and have been awarded ‘App of the Day’ as well as ‘Editor’s Choice.’ More than just receiving awards, I’ve personally witnessed how this consumer product helps people navigate their lives during their darkest moments.
On the business side, our team relentlessly focuses on driving the conversion rate and the LTV ratio as our primary metrics every month, resulting in a consistent 10-15% month-over-month growth. The combination of consumer value and strong business performance is central to our success.
Previously, I spent years in Hanno, a digital health product house, where I had numerous opportunities to work with healthcare companies in the UK, building digital products that could save lives. One of the proud projects was designing a wound management app for diabetic patients. Within nine months, we launched a tool enabling patients and clinicians to monitor wounds, and has been widely adopted by clinics across the UK.
**Thomas' gift is that he can take the fuzzy, blurry images in your head and transform them into a high-resolution vision of your brand, product, and ideas.
We worked together on many design sprints across various industries, with mobility & health being our main focus. The way he interprets ideas isn't just as if he can see into your head; he goes beyond and pushes the limits of what you can achieve together.**
Matthew Lenzi, Project Manager at Hanno
Before joining Hanno, I led a design team at Bukalapak, one of Indonesia’s tech unicorns. During the transition to a cross-functional team, I worked closely with C-level and VP-level executives to set up processes and principles for how designers work with other teams. I also developed and communicated the design vision and strategy, making sure it aligned with the company's overall goals.
Aside from that, I have a strong interest in writing and sharing knowledge. I write a newsletter for designers, focusing on how they can practice intentionality, increase self-awareness, and cultivate a critical mindset.
Thomas's craft and adaptability allowed us to test new ideas quickly and iterate towards short and long-term goals. A real pleasure working together.
Chris Boardman, Ex-Director of Mobile at Skillshare